Case Study
Family Restaurant Group
3 Outlets, 25 Staff in Klang Valley
-40%
Order Errors
-25%
Food Waste
The Challenge
Order errors & inventory waste across locations
Like many Malaysian SMEs, Family Restaurant Group faced operational challenges that were limiting growth. Manual processes were consuming valuable time and creating costly errors.
Our Solution
AI chatbot for orders + smart inventory sync
ChatterChimpz implemented a custom AI solution tailored specifically for Family Restaurant Group's operations, focusing on measurable impact and practical adoption.
The Results
40% reduction in order errors, 25% less food waste
-40%
Order Errors
-25%
Food Waste
“Running 3 outlets used to mean 3x the headaches. Now our inventory talks to each other and customers get consistent service everywhere.”
Family Restaurant Group
3 Outlets, 25 Staff in Klang Valley
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